When: Tuesday, May 16, 2023 @ 12 PM PT / 1 PM MT / 2 PM CT / 3 PM ET
Tick, Tock… Tick, Tock… Tick, Tock…. “Where does the time go? How much time did I spend on Village-related tasks last week?”
At our last User Talk in April, many of you said that you would like to have a future User Talk on Volunteer time reporting. We heard you. Now is the time!
This month’s User Talk (Tuesday, May 16th) will be another “Why We Do Things the Way We Do” session. This month we will focus on volunteer time reporting, including:
- From whom and on what activities do Villages want to collect time: volunteers fulfilling member service requests, office volunteers/staff, Board Members/Committee Chairs and Members/Special Projects/Task Force participants, others?
- How do Villages use the resulting volunteer time data - for the Village management, for the Board, for marketing? How accurate do Villages feel the data should be? How frequently do you need to collect and report time information?
- What tools do Villages use to gather and report time – RMV Service Requests, RMV Surveys/Forums tools, third-party or locally developed data collection tools, spreadsheets, other?
- For Service Requests (SRs), how do Villages deal with gathering the correct data when the service has been completed – estimates, expecting volunteers to self-report to the “office,” office staff reaching out to the volunteers or members? Is the process different for Villages that use VSS and Automated Open Requests?
- How do Villages deal with special cases – e.g., find out after the service has been provided that a volunteer provided a service without an SR; volunteers providing the same service repeatedly (taking trash cans out to the curb every week)?
- What special reports do Village produce – e.g., volunteers with the most hours; volunteers with no hours; difference between member volunteer and non-member volunteers?
- Do any Villages give rewards or “mentions” to volunteers based on service hours?
As with our previous “Why We Do Things the Way We Do” sessions, rather than a scripted presentation, this will be a discussion among the attendees about each Village’s philosophy and process around the capture and reporting of volunteers’ time. So, please come prepared to share your experiences, successes, along with your challenges and how you have resolved them. As always happens in these “Why We Do Things…” sessions, we expect that the attendees will learn best practices and new ideas that they can apply to their Village’s efforts.
Please bring your questions, ideas, and success stories.
Please invite anyone from your Village who you think might be interested in this topic.
You can register on the calendar on the Village to Village Network website. YOU MUST BE LOGGED INTO YOUR VTVN ACCOUNT TO REGISTER!
If you have not signed up for the VtV RMV User Group’s Forum, please do so through your Profile on the VtV site.
These monthly talks are designed to help Villages use RunMyVillage and other technology more effectively. Each month has a different topic. The intended audience includes the technology community within your Village. In addition, others in your Village may be interested based on the planned topic. Each User Talk has time for attendees to ask RunMyVillage-related questions to RMV and to other Villages. Our Why We Do sessions do not have presentations but are a chance for attendees to explore ideas that might be useful to their Village by having conversations with their peers in other Villages. Examples of what we plan for these talks: RMV new release updates and discussions, results of surveys of desired enhancements sent to RMV, discussion of best practices and common issues particularly where Villages use RMV in different ways, and orientations for new Villages.
If you have ideas for topics, email us at RMVusers@vtvnetwork.org. Videos for all previous User Talk webinars are on the VtV website.